Flat Rate IT Support
Did you start your business so you could manage and maintain servers, handle the daily computer issues, and all the other aspects of the network management?
In normal, a business with 25 computer users can supposed to experience 40 to 50 IT issues every month. That’s too much to handle on your own! If you do try to handle these problems on your own, you definitely won’t have enough time to give to your actual core business. Therefore, you need expert help.
Visualize an organization where your IT staff has full visibility and control on the asset maintenance supply chain. Where the assets are not under or over-covered, and administrators don’t waste half a day searching for warranty/contract information.
Our maintenance services address the crucial issues of compliance, budget, forecasting and pre-emptive behaviors. As your technology requires change, these services let you to easily add or remove services/products from a contract deprived of administrative headaches that come from different contract numbers.
Our services include the following:
- Scheduled onsite visits
- Unlimited remote support
- Computer repair
- Unlimited help desk
- Data recovery services
- 24/7 server monitoring
- Backup monitoring
- Emergency support
- Server optimization
- Network planning